1. Support
  2. Frequently Asked Questions

How do I reset my password?

If you need to reset your password please follow the instructions below.

Steps to reset your password:

  1. Navigate to the borrower portal log-in page 
  2. Click the forgot password button 
  3. Enter your email address used for your borrower portal account. 
  4. Click submit, an email with a password reset code will be sent to the provided email address if you have an account with that email
  5. Enter the password reset code   
  6. Create a new password
  7. Log-in using your new password


Eco Financing Support

Phone: (888) 291-0347

Email: support@ecofinancing.com


Hours of Operation: Monday through Friday, 9:00 AM - 6:00 PM Pacific Standard Time