How do I set up a payment method?

It is easy and will only take a few minutes to complete, follow the steps outlined below.

Steps for setting up a bank account for the first time:

If you do not have a bank account linked follow the steps below:

1. Log-in to your borrower portal
2. Navigate to your loan account you want to make a payment for. 
3. Click Make a Payment. 
4. You will be prompted to select or enter a payment method. 
5. Click add payment method 
6. You will prompted to Continue through the Plaid flow to link your bank account
7. Select or search for the banking institution you use
8. You will be prompted to enter your bank log-in credentials 
9. Enter your phone number for the one time password to be texted to
10. Enter the code sent to your mobile phone 
11. Select the bank account you wish to link to your loan account for payments
12. You will be prompted to read and agree to the terms of service
13. Review the account you are linking to your loan account
14. You will be returned to the Make a payment Screen
15. From this screen you can make one-time payments and additional one-time payments

Steps for updating your payment method:

1. Log-in to your borrower portal 
2. Navigate to your loan account you want to make a payment for. 
3. Click Make a Payment
4. Click the dropdown menu under Payment Method
5. Select Change Payment Method…
6. There can only be one bank account stored on the loan account. If you click on the drop down menu under payment method and then select Change Payment Method the current bank account linked to your loan account will be replaced with the new bank account you link
7. You will prompted to Continue through the Plaid flow to link your bank account
8. Select or search for the banking institution you use
9. You will be prompted to enter your bank log-in credentials 
10. Enter your phone number for the one time password to be texted to
11. Enter the code sent to your mobile phone 
12. Select the bank account you wish to link to your loan account for payments
13. You will be prompted to read and agree to the terms of service
14. Review the account you are linking to your loan account
15. You will be returned to the Make a payment Screen
16. From this screen you can make one-time payments and additional one-time payments

We recommend setting up auto-pay, follow steps here. 

We currently only support payments by ACH bank transfers.

Eco Financing Support

Phone: (888) 291-0347

Email: support@ecofinancing.com

https://www.ecofinancing.com/support

Hours of Operation: Monday through Friday, 9:00 AM - 6:00 PM Pacific Standard Time