Loan Servicing & Payments

• Can I use Eco Financing for my utility marketplace?
• How do I cancel my loan application?
• Can I get more than one loan?
• How do I log-in to the borrower portal?
• What if I am a returning customer?
• I received an email from Dwolla? What is Dwolla?
• What happens when my loan has gone to Collections?
• I have filed for bankruptcy
• What if I want to make an extra payment or pay off my loan sooner?
• How do I opt out of electronic delivery of documents?
• Where can I view my balance and payments?
• When is my first payment due?
• How will I know when a payment is due?
• How do I set up a payment method?
• How do I make a one-time payment?
• Can I mail my Eco Financing loan payment?
• How do I confirm a payment was received?
• Will I be informed if a payment fails? What do I do if a payment fails?
• What if I am late making a payment?
• How does auto-pay work?
• How do I access my statements?
• How do I set up auto-pay?
• Can I pay off the loan earlier?
• How can I update my recurring payment plan information?
• Why can’t I turn off auto-pay?
• Are there any fees associated with making payment?