1. Support
  2. Loan Servicing & Payments

What if I am late making a payment?

If you forgot to make a payment on your due date, log-in to your borrower portal and make a payment for the loan account as soon as possible. A late fee may apply.

Please follow the steps here for how to make a payment. 

We recommend you to set up auto-pay to help prevent late payments in the future.

When you go into the borrower portal to make a payment the amount overdue with any interest and fees will be included in the total due within the Make a Payment page.

 

Eco Financing Support

Phone: (888) 291-0347

Email: support@ecofinancing.com

https://www.ecofinancing.com/support

Hours of Operation: Monday through Friday, 9:00 AM - 6:00 PM Pacific Standard Time